Customer satisfaction is important to us. If something isn’t right, we’re here to help.

Return Window

Returns are accepted within 30 days of delivery.

Eligible Returns

Items must be:

• Unused
• In original packaging
• Complete with accessories
• Free from damage caused after delivery

Non-Returnable Items

We cannot accept returns for:

• Used products
• Damaged products caused by misuse
• Clearance items (where stated)
• Gift cards

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours after delivery. Including clear photos helps us resolve your request faster.

Refund Process

Once your return is received and inspected:

• Approval notifications will be sent by email.
• Approved refunds will be processed using the original payment method.
• Processing times may vary depending on your payment provider.

Return Shipping

If the return is due to our mistake, we will provide an appropriate solution. For customer preference returns, return shipping costs may apply unless otherwise stated.